Frequently asked questions
Clear answers for landlords posting rooms, and for tenants searching social housing on SocialRooms.
About the marketplace
SocialRooms is a UK marketplace where landlords post rooms, and tenants looking for social housing can search, save listings and enquire.
Yes. SocialRooms is a free service for tenants and landlords, provided by Aalay Housing.
Landlords
Rooms in shared houses, en-suite rooms, studios, flats, bungalows and whole houses — anything you can let to a tenant looking for social housing.
Yes. Active listings appear in search. You control the status (available, draft, let or withdrawn) from your dashboard.
Tenants send a message from the listing page. You reply from Enquiries in your landlord dashboard.
Tenants
Anyone looking for a social housing room — including people on Housing Benefit or Universal Credit, people moving on from supported housing, or people who need an accessible room.
No. You can search and enquire yourself. If you work with a support worker, they can help you use the listing details you find here.
Yes. Sign in as a tenant and use Save listing. Saved rooms appear in your dashboard.
Listings and safety
Landlords are responsible for accurate listings. Administrators can review and remove listings if needed. Always complete your own due diligence before signing any tenancy.
No. We provide the marketplace. Agreements, referencing, deposits and keys stay between landlord and tenant.